Working Hard for the American Dream examines the various economic, social, and political developments that shaped labor history in the United States from World War I until the present day. Presents an overview of labor history that also considers women workers, ethnic America, and post-World War II workers Incorporates the most recent scholarship in labor history Takes the story of labor up to the present day in a readable and accessible manner
From the moment it began in 1936, the Spanish Civil War became the political question of the age. Hitler and Mussolini quickly sent aircraft, troops and supplies to the right-wing generals bent on overthrowing Spain's elected government. Millions of people around the world felt passionately that rapidly advancing fascism must be halted in Spain; if not there, where? More than 35,000 volunteers from dozens of other countries went to help defend the Spanish Republic.Adam Hochschild, the acclaimed author of King Leopold's Ghost, evokes this tumultuous period mainly through the lives of Americans involved in the war. A few are famous, such as Ernest Hemingway, but others are less familiar. They include a nineteen-year-old Kentucky woman, a fiery leftist who came to wartime Spain on her honeymoon; a young man who ran away from his Pennsylvania college and became the first American casualty in the battle for Madrid; and a swashbuckling Texas oilman who covertly violated US law and sold Generalissimo Francisco Franco most of the fuel for his army. Two New York Times reporters, fierce rivals, covered the war from opposite sides, with opposite sympathies. There are Britons in Hochschild's cast of characters as well: one, a London sculptor, fought with the American battalion; another, who had just gone down from Cambridge, joined Franco's army and found himself fighting against the Americans; and a third is someone whose experience of combat in Spain had a profound effect on his life, George Orwell.
Deliver a better business experience, for every kind of customer A «one-size fits all» approach to customer service is no longer viable. Businesses competing on service need to understand and cater to customers' racial, ethnic, religious, generational, and geographic differences in order to meet or exceed customers' service expectations. Crafting the Customer Experience to People Not Like You shows how companies, brands, and products struggling to differentiate themselves in a sea of sameness can foster long-term loyalty and brand preference with exceptional and customized customer service. A detailed guide to core customer groups including women, the five generations (matures, Boomers, Gen X, Gen Y and Gen Z), racial and ethnic segments, such as Hispanics and African-Americans, as well as those who are defined by key lifestyle and life-stage attributes Includes onsumer insights that will help business leaders deliver a better business experience with every customer You cannot control the economy, the stock market or the costs of goods and labor. But you can control your organization's customer service. It's an empowering thought. Customer service is 100% in your control at all times and it's more important than ever.
The never-before-told story of five decades of African Americans on Wall Street Here, for the first time, is the fascinating history of the African American experience on Wall Street as told by Gregory Bell, the son of the man who founded the first black-owned member firm of the New York Stock Exchange. A successful finance professional in his own right with close ties to leading figures in both the black financial and civil rights communities, Bell tells the stories of the pioneers who broke down the ancient social and political barriers to African American participation in the nation s financial industry. With the help of profiles of many important black leaders of the past fifty years including everyone from Jesse Jackson and Maynard Jackson, former mayor of Atlanta, to E. Stanley O Neal, COO and President of Merrill Lynch, and Russell Goings, founder of First Harlem Securities and cofounder of First Harlem Securities he shows how in the years following World War II the growing social, political, and financial powers of African Americans converged on Wall Street. Set to publish during Black History Month, In the Black will be warmly received by African American business readers and general readers alike.
A landmark volume exploring covert bias, prejudice, and discrimination with hopeful solutions for their eventual dissolution Exploring the psychological dynamics of unconscious and unintentional expressions of bias and prejudice toward socially devalued groups, Microaggressions and Marginality: Manifestation, Dynamics, and Impact takes an unflinching look at the numerous manifestations of these subtle biases. It thoroughly deals with the harm engendered by everyday prejudice and discrimination, as well as the concept of microaggressions beyond that of race and expressions of racism. Edited by a nationally renowned expert in the field of multicultural counseling and ethnic and minority issues, this book features contributions by notable experts presenting original research and scholarly works on a broad spectrum of groups in our society who have traditionally been marginalized and disempowered. The definitive source on this topic, Microaggressions and Marginality features: In-depth chapters on microaggressions towards racial/ethnic, international/cultural, gender, LGBT, religious, social, and disabled groups Chapters on racial/ethnic microaggressions devoted to specific populations including African Americans, Latino/Hispanic Americans, Asian Americans, indigenous populations, and biracial/multiracial people A look at what society must do if it is to reduce prejudice and discrimination directed at these groups Discussion of the common dynamics of covert and unintentional biases Coping strategies enabling targets to survive such onslaughts Timely and thought-provoking, Microaggressions and Marginality is essential reading for any professional dealing with diversity at any level, offering guidance for facing and opposing microaggressions in today's society.
Полный вариант заголовка: «Account of the war in Spain and Portugal, and in the south of France : from 1808, to 1814 inclusive / by John T. Jones».
Полный вариант заголовка: «Travels to the seat of war in the East, through Russia and the Crimea, in 1829 : Vol. 2 : with sketches of the Imperial Fleet and Army, personal adventures, and characteristic anecdotes : in 2 volumes / by captain James Edward Alexander».
Полный вариант заголовка: «Travels to the seat of war in the East, through Russia and the Crimea, in 1829 : Vol. 1 : with sketches of the Imperial Fleet and Army, personal adventures, and characteristic anecdotes : in 2 volumes / by captain James Edward Alexander».
Cordoba is Argentina's second-largest city, a university town that became the center of its automobile industry. In the decade following the overthrow of Juan Peron's government in 1955, the city experienced rapid industrial growth. The arrival of IKA-Renault and Fiat fostered a particular kind of industrial development and created a new industrial worker of predominantly rural origins. Former farm boys and small-town dwellers were thrust suddenly into the world of the modern factory and the multinational corporation. The domination of the local economy by a single industry and the prominent role played by the automobile workers' unions brought about the greatest working-class protest in postwar Latin American history, the 1969 Cordobazo. Following the Cordobazo, the local labor movement was one characterized by intense militancy and determined opposition to both authoritarian military governments and the Peronist trade union bureaucracy. These labor wars have been mythologized as a Latin American equivalent to the French student strikes of May-June 1968 and the Italian "hot summer" of the same period. Analyzing these events in the context of recent debates on Latin American working-class politics, Brennan demonstrates that the pronounced militancy and even political radicalism of the Cordoban working class were due not only to Argentina's changing political culture but also to the dynamic relationship between the factory and society during those years. Brennan draws on corporate archives in Argentina, France, and Italy, as well as previously unknown union archives. Readers interested in Latin American studies, labor history, industrial relations, political science, industrial sociology, and international business will all find value in this important analysis of labor politics.
The trinity of government, military and publics has been drawn together into immediate and unpredictable relationships in a «new media ecology» that has ushered in new asymmetries in the waging of war and terror. To help us understand these new relationships, Andrew Hoskins and Ben O'Loughlin here provide a timely, comprehensive and highly readable survey of the field of war and media. War is diffused through a complex mesh of our everyday media. Paradoxically, this both facilitates and contains the presence and power of enemies near and far. The conventions of so-called traditional warfare have been splintered by the availability and connectivity of the principal locus of war today: the electronic and digital media. Hoskins and O'Loughlin identify and illuminate the conditions of what they term «diffused war» and the new challenges it raises for the actors who wage and counter warfare, for their agents and mechanisms of the new media and for mass publics. This book offers an invaluable review of the key literature and presents a fresh approach to the understanding of the dynamic relationships between war and media. It will be welcomed by a broad range of students taking courses on war and media and related modules, especially in media, communication and cultural studies, politics and international relations, sociology, journalism, and security studies.
This 3rd edition presents a concise overview of how the war was fought as well as a consideration of the ways in which Americans regarded allies and enemies, embraced heroes, and viewed the war's purpose. Making the important distinction between popular notions and military and political realities, Gary Hess helps today's readers to better understand the complexity of the conflict. Updated to incorporate the latest scholarship, this latest edition also includes new material to underscore more fully the moral dimensions of the war, including the American decision to use the atomic bomb, the ruthless campaigns of both the Germans and Russians in Eastern Europe, American reaction to the Holocaust as well as the government's post-war tolerance and protection of Nazis deemed valuable to Cold War research and intelligence. Enhanced coverage of specific topics including the Bataan Death March, the Battle of the Bulge, and the Allied uncovering of concentration camps rounds out the narrative.
New scholarship on World War II continues to broaden our understanding. With each passing year we know more about the triumphs and the tragedies of America’s involvement in the momentous conflict. Tapping into this greater awareness of the accomplishments of both soldiers and civilians and a better recognition of the consequences of decisions made, Allan Winkler presents the third edition of his highly popular series volume. Informed by the latest historical literature and featuring many new thoughtfully chosen photographs, the third edition of Home Front U.S.A. continues to ponder the question of «the good war,» the moral implications of the use of the atomic bomb, the implications of expanding wartime roles for women, African Americans, American Jews, the imprisonment of Japanese Americans at the hands of the federal government, and the experiences of the many other people who, though relegated to the fringe of mainstream society, contributed in important ways to the nation's successful prosecution of its greatest challenge.
This volume offers institutional researchers several examples of the ways in which quantitative and qualitative methods can be integrated for a better grasp of how members of our educational communities understand and experience their environments on the basis of their multiple identities. The first two chapters provide context for the volume's theme with definitions and overview of the underpinnings of mixted methodology. Subsequent chapters illustrate the multiple ways in which qualitative and quantitative methods can be integrated to understand the complexity of identity and experiences of marginalized groups in the academy. Other chapters focus on students' experiences and demonstrate how mixed-methodology approaches were used to explore college access among first-generation Asian Americans and Pacific Islanders analyze racial ideology of white males with interview data driving analysis of longitudinal dataset and research and accessment generating accurate understanding how of race and gender shape students' experiences within the campus The final chapter presents findings of a mixed-methods inquiry to challenge current conceptions about racial categorization and practices for gathering institutional data on students' identity. Volume editors Kimberly A Griffin, assistant professor of education policy studies at the Pennsylvania State University, and Samuel D. Museus, assistant professor of educational administration at University of Hawai?i Manoa, and contributing authors advocate for intersectionality research and argue that it holds great promise for advancing knowledge in higher education. Their book is ideal for institutions and institutional researchers who want to understand and most effectively serve their students and faculty. This is the 151st volume of the Jossey-Bass quarterly report series New Directions for Institutional Research. Always timely and comprehensive, New Directions for Institutional Research provides planners and administrators in all types of academic institutions with guidelines in such areas as resource coordination, information analysis, program evaluation, and institutional management.
Discussion of the current Information Revolution tends to focus on technological developments in information and communication and overlooks both the human labor involved in the development, maintenance and daily use of information and communication technologies (ICTs), and the consequences of implementing these ICTs. This volume corrects this imbalance by exploring the role, position and divisions of information and communication labor through periods of revolutionary technological change.