Praise for The Lean Six Sigma guide to Doing More with Less «At Frito Lay, we have applied many of the concepts and tools in this book, and we are realizing a five to seven times return on our annual Lean Six Sigma investment.» —Tony Mattei, Lean Six Sigma Director, Frito Lay «Ecolab has experienced a sustainable, competitive advantage through Lean Six Sigma. The principles in this book are helping us drive greater value for our share-holders, better service for our customers, and talent development opportunities for our associates.» —Jeffrey E. Burt, Vice President and Global Deployment Leader, Lean Six Sigma, Ecolab «This book gives excellent insights into Lean Six Sigma and its strong impact within different industries. We used Lean Six Sigma in numerous process improvement projects, which, in turn, helped to create momentum and set up a process improvement culture. Amid a challenging economic environment, we are accelerating this initiative globally.» —Satheesh Mahadevan, Directeur des Processus, Société Générale «Our Lean Six Sigma deployment of the concepts and tools described in this book is transforming our business—with tangible benefits for our employees, customers, suppliers, and shareholders.» —Jeffrey Herzfeld, Sr. Vice President and General Manager, Teva Pharmaceuticals USA «We have deployed the holistic Lean Six Sigma strategy described by Mark George across our enterprise. It is providing remarkable returns for Unum.» —Bob Best, Chief Operating Officer, Unum «The Lean Six Sigma Guide to Doing More with Less presents a comprehensive view of operations transformation, the approaches required for success, leadership's role, and the competitive advantage that results. Transformational changes are enabling us to do more with less, by investing and working smarter.» —Ted Doheny, President and COO, Joy Mining Machinery
Be a more effective leader with strategic thinking Leading with Strategic Thinking reveals what effective leaders do differently. Eschewing the one-size-fits-all leadership model, this helpful guide outlines four general leadership types and demonstrates how each type achieves success – whether through personal vision, structured process, collaboration, or by empowering others. The authors identify the actions and skills that distinguish strategic leadership, drawn from interviews and focus groups with over three hundred leaders from around the world. Examples and case studies illustrate these concepts in action, and the provided reference materials steer readers toward more advanced information on this important topic. The disruptive forces of technology and globalization raise new challenges for leaders. This book is a manual that will help executives and aspiring leaders harness these forces and address the two central questions of strategic leadership: How do the best leaders develop their strategy? How do effective leaders drive strategic change? Becoming a strategic leader isn’t about mimicking an icon. The most effective leaders seize opportunity in a way that consciously integrates environmental requirements, stakeholder expectations, and personal ability. Leading with Strategic Thinking shows what these leaders do, and gives anyone the tools to be a more strategic leader.
The guide that proves your meetings don't have to suck! There's a big dull elephant in the boardroom: this meeting! Most of the millions of meetings held in the world today are a monumental waste of time and talent. Worse still, most of the so-called solutions and books for boring meetings are twice as boring. Boring Meetings Suck provides tips and tactics to deliver «Get-In, Get-It-Done, or Get-Out» style meetings, while also tackling what most prefer to avoid; that you don't have to BE in charge of a meeting to TAKE charge of a meeting. This entertaining and take-no-prisoners guide is full of easily deployed SRDs?Suckification Reduction Devices?that will help you make your next meeting both efficient and effective. Empowers attendees to politely speak up and get a meeting back on track, or graciously get out, without being fired Shows how hosts can capitalize on technology, learning to crowd-source problems and increase participation Defines surefire methods to get meetings to start and end on time and not have the speaker read the slides STOPS over-invitation syndrome The author has appeared before many major corporate clients, and was named a «Top Business Professional Under 40» by American City Business Journals Your meetings do not have to bore, nor must they suck. Instead, get the winning techniques in Boring Meetings Suck, and make your meetings awesome in their engagement and productivity, or stop having them!
Don't learn the hard way—get work advice from some of the world's most successful people, all in one place! Work is a tricky business—the politics, the workload, the career ladder. It can take years and years of battling away and learning through mistakes to fully get to grips with the dos and don'ts. What if you could fast track that process? Cut out all those years of learning the hard way and working it out for yourself? Enter Stuff I Wish I'd Known When I Started Working, the unique guide to making work work! Fergus O'Connell has had a wonderfully varied career spanning three decades, and in this book, he will teach you the things it takes others years to figure out. You'll also find nuggets of wisdom and invaluable career advice from some of the world's most successful people—people like Oprah Winfrey, J.K. Rowling, Steve Jobs, Richard Branson and Jeff Bezos. Whether you're new to the workforce, changing roles, or just stuck in a professional rut, this book shows you what you need to know to get ahead. By learning from the common mistakes of others, you can avoid making those mistakes yourself—and possibly skip a few rungs on the corporate ladder. Quickly learn what others have taken years to work out Get nuggets of work wisdom from some of the world's most successful people Learn how to get more done in less time, and stimulate your creativity Aim high, and get where you're going faster You'll spend the majority of your waking hours at work for the majority of your life. Make it time well spent. Learn how to be more effective, more accountable, more visible, and less afraid. If you want a seat on the bullet train to success, Stuff I Wish I'd Known When I Started Working provides the tips and tools you need. Buckle up.
What does it take to do more with less? How can you do better than before, or better than others? How do you turn losses into wins, or near-bankruptcy into strong profitability, or abject failure into stellar success? The power of uplift enables any organization to do more with less, beat the competition, and perform better than ever. Leaders who uplift their employees' passions, intellects, and commitments produce remarkable results. Based on original research from a seven-year global study, Uplifting Leadership reveals how leaders from diverse organizations inspired and uplifted their teams' performance. Distilling the six common characteristics of leaders at high-performing organizations across business, sports, and education, authors Andy Hargreaves, Alan Boyle, and Alma Harris explore the nature of uplift, its impact on performance, and the ways to achieve it within and beyond an organization's walls, revealing how leaders: Identify and articulate an inspiring dream that is coherently connected to the best of what the organization has been before Pursue that dream at a sustainable pace without squandering resources, incurring excessive debt, or burning people out Forge paths of innovation and improvement that others have overlooked or rejected Monitor progress by using metrics and indicators in a mindful and meaningful way Build teams that naturally pull people into change rather than pushing them through it Featuring case studies of organizations as diverse as Shoebuy.com, Fiat, Dogfish Head Craft Brewery, Marks & Spencer, Cricket Australia, Burnley Football Club, and the Vancouver Giants, as well as world-leading educational systems, Uplifting Leadership provides tools for leaders to incorporate these performance-driving strategies into their own. For leaders who want their people to try harder, transform what they do, reach for a higher purpose, and stay resolute and resilient when opposing forces threaten to defeat them, Uplifting Leadership provides a path to better performance across any organization.
Praise for The Art of Constructive Confrontation «There's no magic formula for building a successful enterprise, large or small. If you're in the business of making a profit, you're in the business of building people. First you build your people. After that, your people produce the profit. The Art of Constructive Confrontation is an easy-to-follow, systematic process that makes sure you don't get those things backwards. Constructive confrontation is the closest thing you'll ever find to hold people accountable for what they do, while at the same time reducing the conflicts that get in the way of productivity and, ultimately, profits.» –Spencer Hays, founder, The Tom James Company Executive Chairman, Southwestern/Great American, Inc. «The Art of Constructive Confrontation is a clear and concise road map to making the all-important conversations between team leaders and team members happen. More than that, the constructive confrontation process keeps those conversations happening, keeps them consistent and constructive, keeps everybody accountable, and unleashes the leadership potential in everyone.» –Angelo Valenti, PhD, leader of The Company Psychologist and coauthor, Unleashing Leadership «Embracing constructive confrontation builds a strong, effective leader with a strong, effective team. This book covers the step-by-step process to make you that kind of leader.» –Danny Cox, coauthor, Leadership When the Heat's On
Get what you need from your boss In this follow-up to the bestselling It's Okay to Be the Boss, Bruce Tulgan argues that as managers demand more and more from their employees, they are also providing them with less guidance than ever before. Since the number one factor in employee success is the relationship between employees and their immediate managers, employees need to take greater responsibility for getting the most out of that relationship. Drawing on years of experience training managers and employees, Tulgan reveals the four essential things employees should get from their bosses to guarantee success at work. Shows employees how to ask for what they need to succeed in their high-pressure jobs Shatters previously held beliefs about how employees should manage up Outlines what employees must get from their managers: clear expectations; the skills needed to perform their jobs; honest feedback, recognition or rewards A novel approach to managing up, It's Okay to Manage Your Boss is an invaluable resource for employees who want to work more effectively with their managers.
Know your new iPhone from the inside-out with 900 color screen shots! Teach Yourself VISUALLY iPhone is your ultimate guide to getting the most out of your iPhone! Apple's graphics-driven iOS is perfect for visual learners, so this book uses a visual approach to show you everything you need to know to get up and running—and much more. Full-color screen shots walk you step-by-step through setup, customization, and everything your iPhone can do. Whether you are new to the iPhone or have just upgraded to the 7s, 7s Plus, or 8, this book helps you discover your phone's full functionality and newest capabilities. Stay in touch by phone, text, email, FaceTime Audio or FaceTime Video calls, or social media; download and enjoy books, music, movies, and more; take, edit, and manage photos; track your health, fitness, and habits; organize your schedule, your contacts, and your commitments; and much more! The iPhone is designed to be user-friendly, attractive, and functional. But it is capable of so much more than you think—don't you want to explore the possibilities? This book walks you through iOS visually to help you stay in touch, get things done, and have some fun while you're at it! Get to know iOS with 900 full-color screen shots Master the iPhone's basic functions and learn the latest features Customize your iPhone to suit your needs and get optimal performance Find the apps and services that can make your life easier The iPhone you hold in your hand represents the pinnacle of mobile technology, and is a masterpiece of industrial design. Once you get to know it, you'll never be without it. Teach Yourself VISUALLY iPhone is your personal map for exploring your new tech companion.
Learn how to track and manage your business finances with QuickBooks 2018. This clear andengaging book provides step-by-step instructions on how and when to use QuickBooks’ features,along with basic bookkeeping and accounting advice. Get started quickly at the beginning ofthe book or jump directly to the topics you need. Download bonus appendixes from the book’swebsite. This book shows you how to make the most of QuickBooks, so your bookkeeping flowssmoother and faster.• Get started quickly. Find your way around QuickBooks andquickly set up accounts, customers, jobs, vendors, and itemsyou sell.• Follow the money. Track everything from billable andnonbillable expenses and time to accounts payable, accountsreceivable, income, and profit.• Keep your company financially fit. Stay on top of financialtasks, track and manage inventory and sales tax, and compareactual performance to your budget.• Track performance. Track finances with reports, graphs, andbuilt-in dashboards.• Spend less time on bookkeeping. Reuse bills, invoices, salesreceipts, timesheets, reports, and more. Link your company fileto your real-world bank accounts.• Make QuickBooks work the way you want. ConfigureQuickBooks preferences to match the way you work.Customize the QuickBooks interface, forms, and reports.• Integrate QuickBooks with other programs. Make yourQuickBooks data do more by sharing it with Word, Excel,Outlook, or external applications.• Keep your data secure. Protect your financial data by settingup...
What You Need to Know About Leadership Business Needs Leaders. Every day, good and bad leaders make and break organizations. If you want to get anywhere in your career, showing leadership is crucial. So what do you really need to know about leadership? Find out: What it’s all about Why vision matters How you can build a great team Why leaders need to motivate and inspire the people around them How to lead when the going gets tough What You Need to Know about Leadership is the book you need to get to the corner office. Read More in the What You Need to Know Series and Get up to Speed on the Essentials…Fast.
He lives in solitude beneath the city, an exile from society, which will destroy him if he is ever seen. She dwells in seclusion, a fugitive from enemies who will do her harm if she is ever found. But the bond between them runs deeper than the tragedies that have scarred their lives. Something more than chance—and nothing less than destiny—has brought them together in a world whose hour of reckoning is fast approaching.